Yes, you can purchase DJI Care for a used drone, but there are specific conditions that must be met. DJI’s policy allows for the transfer of care plans under certain circumstances, ensuring that owners of used drones can still enjoy the benefits of comprehensive coverage. This article will delve into the specifics of eligibility, the purchasing process, and the advantages of securing DJI Care for your used drone.
Understanding DJI Care

DJI Care is a robust service plan designed to protect drone owners from the financial burden of accidental damage and repair costs. This plan provides coverage for various scenarios, including crashes, water damage, and other unforeseen incidents, which can occur during flight. DJI offers different types of care plans tailored for varied user needs:
1. DJI Care Refresh is primarily aimed at consumer drones, providing up to two replacement units for a nominal fee within a year. This plan is ideal for hobbyists who may not have extensive experience flying drones and may be more prone to accidents.
2. DJI Care Enterprise caters to commercial users and professionals, offering comprehensive support and services that include rapid repair options and additional coverage tailored to the specific needs of enterprise-grade drones.
Understanding the scope of DJI Care is crucial for any drone owner, as it not only offers peace of mind but also ensures that you can maintain your drone’s operational status with minimal interruptions.
Eligibility for Used Drones
To qualify for DJI Care when purchasing a used drone, there are specific eligibility criteria that must be adhered to. First and foremost, the used drone must be registered in your name. This registration is essential as it links the drone to you, thereby allowing you to take advantage of the DJI Care plan.
Additionally, the drone should not exhibit any visible damage or operational issues at the time of purchase. This means that before you finalize the transaction for a used drone, you should conduct a thorough inspection to verify its condition. If the drone has pre-existing damage, it may be ineligible for coverage under the DJI Care plan.
It’s also important to note that the eligibility requirements may vary depending on the specific model of the drone. Therefore, always check the latest guidelines from DJI to ensure compliance.
Purchasing Process for Used Drones
Acquiring DJI Care for your used drone involves a straightforward yet crucial purchasing process. Initially, you will need to obtain the original purchase receipt from the previous owner. This document serves as proof of purchase and is a prerequisite for initiating the DJI Care application.
Once you have the receipt, you must register the drone in your name through the DJI website or app. This process typically involves creating or logging into your DJI account, inputting the drone’s serial number, and following the prompts to finalize the registration.
After successfully registering the drone, you can proceed to apply for DJI Care. The application process is user-friendly, allowing you to select the appropriate care plan, submit your documentation, and make the necessary payment. However, it’s advisable to do this promptly as there is often a limited time frame after purchase within which you can apply for DJI Care.
Limitations and Exclusions
While DJI Care provides extensive coverage, there are limitations and exclusions that potential buyers should be aware of. For instance, DJI Care may not cover pre-existing conditions or damage that occurred before the transfer of ownership. This means that if the previous owner had issues with the drone that were not disclosed, you may be responsible for repairs out of pocket.
Additionally, specific models may have different eligibility requirements for coverage. For example, older models or those that have been discontinued may not qualify for DJI Care Refresh, limiting your options if you purchase a used drone from these categories. Always verify the model’s eligibility directly with DJI to avoid any surprises.
Moreover, it’s crucial to read through the terms and conditions of the DJI Care plan thoroughly to understand any additional exclusions, such as those related to modifications or the use of unauthorized parts.
Benefits of Getting DJI Care
Opting for DJI Care for your used drone comes with several compelling benefits. The foremost advantage is the peace of mind that comes with knowing your drone is protected against accidental damage. This coverage can save you significant repair costs, which can otherwise be substantial, especially for high-end models.
Additionally, DJI Care offers easy access to repair services and customer support. Should any issues arise, having DJI Care means you can quickly get assistance and have your drone repaired or replaced without lengthy delays. This is particularly beneficial for professional users who rely on their drones for business purposes and cannot afford prolonged downtimes.
With DJI Care, you also benefit from a streamlined process for filing claims and receiving support, which can enhance your overall experience as a drone owner. The support network provided by DJI ensures that you are not left stranded should your drone encounter problems.
Alternatives to DJI Care
While DJI Care is a solid option for many drone owners, it is wise to explore alternatives that may offer different types of coverage. Third-party insurance options are available and can sometimes provide broader coverage for used drones. These policies can encompass various risks, including theft, loss, and liability, which may not be included in the DJI Care plan.
When considering third-party insurance, it’s essential to research the providers meticulously. Look for companies that specialize in drone insurance and review their plans, coverage limits, and claims processes to find a solution that best fits your needs.
Additionally, some sellers of used drones may offer warranty options that could provide added protection for a limited time. Always ask about any available warranties during the purchasing process, as they can offer valuable coverage, especially for used equipment.
In conclusion, while you can buy DJI Care for a used drone, it’s essential to understand the eligibility requirements and the purchasing process. Make sure to check the condition of the drone, gather all necessary documentation, and familiarize yourself with the limitations of the coverage. Exploring your options for protection, whether through DJI Care or alternative insurance solutions, is a smart move to ensure your investment is safeguarded.
Frequently Asked Questions
Can you buy DJI Care for a used drone?
Yes, you can purchase DJI Care for a used drone, but there are specific conditions to meet. The used drone must be in good working condition, and you will need to provide the drone’s serial number during the registration process. Additionally, the DJI Care coverage must be activated within a certain timeframe after the original purchase date, typically 30 days, so make sure to check the eligibility based on when the drone was bought.
How do I check if my used DJI drone is eligible for DJI Care?
To determine if your used DJI drone is eligible for DJI Care, you can visit the DJI website and enter the serial number of the drone in the DJI Care section. This will confirm whether the drone is eligible based on its purchase date and condition. If the drone has been previously registered, it may not be eligible, so it’s essential to verify this before attempting to purchase coverage.
Why should I consider buying DJI Care for a used drone?
Buying DJI Care for a used drone can provide peace of mind and financial protection against accidental damage, crashes, or other mishaps. With DJI Care, you gain access to repair services at a significantly reduced cost compared to out-of-warranty repairs. This is especially valuable for used drones that may have undetected issues or if you plan to use the drone frequently, as it can save you money in the long run.
What is the cost of DJI Care for a used drone?
The cost of DJI Care for a used drone varies based on the model and the coverage plan you choose. Typically, DJI Care Refresh plans start at around $99 and can go up depending on the drone’s value and features. You should check the specific DJI Care pricing for your drone model on the DJI website or contact customer support for the most accurate information.
Which DJI Care plan is best for a used drone?
The best DJI Care plan for a used drone depends on how you intend to use the drone and your risk tolerance. DJI Care Refresh offers two replacement options for a small fee, making it ideal for frequent flyers or those new to drone flying. Conversely, DJI Care Enterprise is better suited for professional users who require extensive coverage and support. Evaluate your usage patterns and budget to choose the plan that offers the most benefits.
References
- https://www.dji.com/us/service/dji-care
- https://www.dji.com/us/fly-safe/faq
- https://www.wired.com/story/dji-care-refresh-drone-insurance/
- https://www.techradar.com/news/what-is-dji-care-refresh
- https://www.heliguy.com/blog/what-is-dji-care-refresh-and-is-it-worth-it
- https://www.theverge.com/2019/10/17/20917436/dji-care-refresh-drone-insurance-what-you-need-to-know
- https://www.surveymonkey.com/r/dji-care-refresh-explained
- https://www.cnet.com/news/dji-care-refresh-what-you-need-to-know-about-the-drone-insurance-plan/

